Help Desk Supervisor

Minimum Qualifications:      Associate degree in Information Technology or related field; and three or more years of IT support/helpdesk experience, including at least one year in a supervisory or lead role; or equivalent combination of education and experience.  Additional Qualifications (Agency/Dept. Qualifications):Valid driver’s license.  Technical leadership.  Customer service focus.  Analytical problem solver.  Advanced technical troubleshooting.  Strong knowledge of Windows environments, Microsoft